Shouldn’t your building services contractor give you total confidence that they care as much about the building as you do? For office, practice, facility, or property managers who don’t want to have to worry about the upkeep of their office or building, TFC provides professional cleaning and maintenance services by trained, trustworthy technicians. Unlike traditional cleaning companies, TFC provides total facility care to inspire total confidence that we are taking care of everything.
We do this through four cornerstones of our service:
- Reliable – Through our processes, policies, and performance, we give our customers the total confidence that our team members will care for their building or buildings in their best interest beyond their expectations. We also build trust with our team members by demonstrating that we look out for their best interests, treat them fairly, and provide them with a supportive, fulfilling working environment.
- Experts – The professionalism of TFC extends throughout our company from the way we do business to the team members who get the job done. Our defined policies and procedures give our customers confidence in the technicians that work in their offices and buildings; customers know we treat their facilities as though they were our own. When there’s an issue, our subject-matter-experts know how to create innovative solutions. Within our professional work environment, our team members know what is expected of them and what they can expect from us as an employer.
- Responsive – Being known as a company that acts with urgency and provides good communication with both our customers and our team members is crucial. For our customers, we ensure communication lines are open when we advise them of issues within a building and they let us know when things aren’t quite right. (Or when they’re really great!) For our team members, we use methods such as the Daily Passdown and the New Team Member Scorecard to keep team members in the loop on general information and specific performance.
- All-Inclusive – TFC provides a wide range of total facility care services for our customers so all they need is one vendor. Regular cleaning? Check. Basic building maintenance? Check. Quarterly deep cleaning? Check. We take care of what they need so they don’t have to worry about it. We also provide an abundance of perks for our team members. Good employment with regular hours? Check. Quality training programs with explicit expectations? Check. Opportunities for benefits and advancement? Check. Assistance with pursuing personal and financial dreams? Check. We provide more than just a cleaning service for our customers and more than just an employment opportunity for our team members.
We have decades of total facility care experience. We know what keeps our customers and team members up at night and what allows them to rest easy. Our processes and policies are designed for you to be worry free. Call us today and experience total facility confidence!