Service Philosophy

Total Facility Care is committed to providing our clients with the highest quality customer service and satisfaction as we care for and maintain your buildings and facilities.

what sets us apart

Extra Mile Service – We work in the best interest of our clients, period. We exceed their service expectations, working with them in good and bad business cycles to create service offerings perfect for their business.
Our Team Members are First Class Citizens – We believe every person has great value and every job done well is worthy of honor. We treat our team members well so they treat our customers well. Learn more about our team.
Keep it Simple – Commercial cleaning isn’t rocket science, but it’s not house cleaning either. We break all of our processes into simple steps, even in the most complex environments, so they can consistently be performed with excellence.
Clean for Health, Then for Show – We do this because even a surface that looks clean can carry disease that will impact your workforce and visitors. Our standard cleaning processes will make your office or building healthier as well as make it shine.

Process-Driven Systems – Quality is about systems that set individual team members up for success. Our processes are repeatable regardless of who is performing the task or servicing the building.
Beyond Compliance – We not only meet the requirements of the law, we exceed them. Our background and selection processes are more rigorous than any others in the industry and our safety processes exceed OSHA regulations.
Sustainable Solutions – Our processes and products minimize environmental harm. We use processes that improve the indoor air quality and products that are sustainably produced and certified.

Is Total Facility Care Right for You?

TFC isn’t right for everyone, but if you take pride in your office or building and want to create a healthy environment for those who work and visit there, we might make a good fit.

Here are a few characteristics of TFC clients:

You take great pride in your building and want cleaning services at least three times a week.
You are frustrated that your cleaning vendor doesn’t seem to notice or care about the details that drive you crazy.
You find yourself having to write emails or notes to the cleaning crew to dust, mop, or perform other basic cleaning tasks.
You are disappointed by the constant turnover of the cleaning crew.
You are concerned because members of the cleaning crew seem a little sketchy.

You feel you have to lock your product up at night because you’re afraid it will be stolen while you are gone.
You often feel it might be easier to do the job yourself rather than remind the cleaning crew of the services you need them to perform.
Your cleaning company worked well at first, but then their performance dropped off after a few months and now they just seem complacent.
You would like to have a company take care of your office or building so you can focus on your customers and business.

You shouldn’t have to put up with poor service, inconsistent work, high turnover or disregard for the appearance of your business. With Total Facility Care, you won’t have to worry.

Get Started with Commercial Cleaning and Maintenance

Step One

Tell us about the cleaning services you need from our professional, trustworthy technicians.

Step Two

Take us on a tour of your office, building, or campus so we can learn more about your needs and expectations.

Step Three

Review and tweak our proposal for customized cleaning and maintenance.

Step Four

Once you have confidence in our plan, we’ll set up the regular service procedures for your office or building and start the transition process to begin your worry-free service.