FAQ

Here are answers to the questions we get asked most often. If your question isn’t listed, give us call and we’d glad to talk about it with you. Together, we’ll find the perfect solution to your building or service issue.

Someone in my building was diagnosed with COVID-19. Can you provide a special cleaning for this?

We’re available 24/7 to help you with emergency requests. Our staff is trained to clean and disinfect your facility after an outbreak of COVID, MRSA, the seasonal flu or any other epidemic- or pandemic-type outbreak.

How can I operate my facility so it is “green”?

We’d be glad to provide a free consultation on how to do so. Our strategies include methods recognized by the U.S. Green Building Council and will help you qualify your facility for LEED-EBOM recognition by the USGBC. See our information on green office cleaning. Our cleaning process eliminates 90% of the chemicals used by most “green cleaning” companies in our industry. We not only make your building green, we make it cleaner.

Who will be servicing my building?

We will only put our trusted team members in your building. The team members we hire must represent our Core Values. After going through an extensive hiring process, they are validated as legal to work through the E-Verify program and must pass a criminal background check and a drug screen. We still screen for marijuana use.

Can you clean up bird, bat, or mice droppings?

Yes, we can. Bird, bat and rodent droppings all have the possibility of carrying pathogens that, if made airborne, can infect you with serious diseases. We have specific processes for cleaning up bird droppings, bat guano, and rodent droppings.

What do your services cost?

Because each facility is unique, we have no set price. Please contact us and we’ll be glad to visit your facility to understand your needs and provide you with a free, no obligation quote.

Are you part of a franchise?

We are not part of a franchise. We are Northern Colorado owned and operated and have over 20 years of experience in some of the most demanding facility environments in the world. Franchises are designed for people who want to get into business but don’t understand or have the background of the industry they are entering. At Total Facility Care, we aren’t “learning the business” on your dime. We know the business and will bring our expertise, top-notch staff, and excellent service to your building.

Get Started with Commercial Cleaning and Maintenance

Step One

Tell us about the cleaning services you need from our professional, trustworthy technicians.

Step Two

Take us on a tour of your office, building, or campus so we can learn more about your needs and expectations.

Step Three

Review and tweak our proposal for customized cleaning and maintenance.

Step Four

Once you have confidence in our plan, we’ll set up the regular service procedures for your office or building and start the transition process to begin your worry-free service.